Servicing South East Queensland
07 3395 7633
Quality Air were one of four quotations considered for ducted reverse cycle air conditioning in my apartment at Windsor. It was a slightly tricky job having concrete walls and ceilings which I presume is not as easy as installing in your average home with a ceiling cavity. They weren’t the cheapest nor the most expensive, they came in second (lowest) price. The quote was reasonable and most importantly, they did appear the most professional of the 4 companies. This view of Quality Air was further cemented during the quote process. He arrived on time, listened intently to what I wanted, was good to communicate with, gave me great suggestions and produced a fair price with all the inclusions and exclusions well spelt out, so there were no nasty surprises down the track. Once the quote was accepted, they turned up on the day and time they said they would (18 April 2018) to do the install. I was a little worried that the job may have been a challenge because of the concrete walls and ceiling but they handled that without batting an eyelid. The installers were a great bunch of guys who obviously knew their stuff, even cleaning up after themselves. The air conditioning units and ducting were installed and tested within the day and it has been running perfectly ever since. This experience has galvanised Quality Air as a company of professionalism.
In short, I have nothing but praise for Quality Air. They were a dream company to deal with and I highly recommend them.
The air con has been amazing... I have it on cool and quiet in my office - exactly as you want it on a hot day like today. Also at nights when it is muggy and still, I turn it on and sleep like a baby. It's made a big difference to the comfort of our home.
Please pass on our thanks to the team for a seamless, neat and efficient job.
Thank you for an excellent job, the air conditioner is so quiet. The boys installed the ducts and left our place so tidy, no mess to clean. Very happy customer.
Quality Air, as a team, did everything above and beyond from when I first enquired for budgeting purposes to now. They were very patient (as I knew nothing about air conditioning) and were happy to work with me waiting until I was completely happy and satisfied. At no stage did I feel pressured or stressed to rush into something I wasn't ready for. The follow up for the quote was happy and never pushy. The install team worked around my schedule to fit in with me and the guys sent out on site were beyond decent and extremely polite, doing their job quickly and efficiently. I was very impressed at how they were happy to answer any questions I asked and left my house tidier than when they turned up. The accounts were never a surprise with no added costs and communication was great. Just when I thought it couldn’t get any better, the friendly team offered me endless advice and training on how to use my new investment. The after sale service is big to me and Quality Air delivered in that area too. I couldn't have asked for more.
Quality Air came up with a solution no one else did and it has worked better than we expected!
No fuss or nonsense, they just got on with the job!
They really know their stuff. They just get in and get the job done.
Your team were great! Very friendly, helpful and hard working.
IMPRESSIVE!!! Very efficient and professional. Congratulations on a great team!
Your guys were amazing. No Mess, very neat and efficient.
I really cannot believe how good they were. The air conditioning is fantastic and has transformed our home.
Your company and team delivered everything that was promised.
The installation last week went without a hitch. The team worked very efficiently and non-obtrusively and the end result is very satisfying.
I would recommend you to anyone interested in getting air conditioning installed.
I would highly recommend Quality Air to anyone looking for air conditioning solutions. They are always there to help if we need them.
Not much impresses me anymore, but your boys did a great job at our place today. Neat and tidy and nothing was a problem
Quality Air have done a fantastic job right from the start with providing a very detailed and thorough quote within a day of my web inquiry, right through to having a site visit and the installation exactly one week later. The installers left the house in a clean and tidy condition. We are very impressed with the air conditioning system, it is so quiet, easy to use and is keeping us warm over these cold mornings.
Thank you so very much for your Companies absolutely fantastic service. The guys were really good and worked non stop.
The Quality Air staff that completed the installation yesterday are a credit to themselves and their business.
I was extremely happy with the prompt, courteous service of all personnel and recommend QA.
Mighty effort considering the hot conditions. They were very efficient and catered to every requirement I had. It was an absolute wonderful experience dealing with all of them.
Thank you for doing such an amazing job with our ducted air system. I can honestly say I have never dealt with such friendly, committed staff that were so quick to reply to every question and need – even after hours. All workmen were very professional & considerate while they were in our home and left the house as clean as it was before they started. Whole installation completed in one day….what more could we have asked for!
Your electrical knowledge was very helpful to us in making our final decision. The whole operation went very smoothly from start to finish. I would to commend you and your various staff for a hassle free job.