Servicing South East Queensland
07 3395 7633
The service carried out by AJ was excellent. Took his time and extremely professional. I have used Quality Air for 11 years and never a problem with the ducted system they installed. Highly recommended and service costs good for the service they provide.
Great Team, great service. Had my Ducted AC system installed in one day - even worked through until 8pm at night to have it completed. Would definitely recommend them to anyone in the market for a new AC System.
I recently used Quality Air for a new build full Ducted system install. they first of all gave me a very good competitive quote. we set a date and due to the builders not handing over our build by a certain date I had to re-schedule on numerous occasions with Quality to get our air con installed as soon as we moved in (being peak summer). Nothing was ever a hassle, I always received a response in a timely manner and was always very helpful and courteous to deal with.
The Installers arrived with a can do attitude and were very professional. I would highly recommend this company as dealing with a lot of businesses and trades of late it was refreshing to deal with a company that "nothing was a hassle".
Nigel is a legend. He was into my kiln, understood what was needed, was quick and efficient getting it installed. And on other jobs, even though he had to come back a few times he was always on time, kept me up to date, was a pleasure to have around. Great value, amazing service. Highly recommend!!!
The team at Quality Air installed the ducted air conditioning system in our home 18 years ago and did a great job. So when it came time to upgrade and install a new system to our home in 2020 we had no hesitation in going back to Quality Air. The Team at Quality Air again exceed all our expectations from start to finish. Their Installation Team did a fantastic job and worked well into the evening to ensure the system was fully installed in one day as promised. We would not hesitate in recommending Quality Air to anyone. Geoff I
We gathered three quotes for ducted air-conditioning for our home. We chose Quality Air. We are very happy with our decision. This is a professional, family run business. We believe that after sales service is the most important aspect of any business relationship and that it is easy to promise positive outcomes but harder to deliver them. Quality Air has provided excellent after sales service. We highly recommend this business.
Great service from quote to installation to follow up care!
Quality Air have just installed a ducted air conditioning system in our house. We are very pleased with the installation. They are a great company to deal with and would highly recommend them to anyone considering installing air conditioning.
They were super helpful in providing the knowledge that helped us make a final decision on what we wanted for our ducting system and the quality of the work is great.
I just wanted to thank you personally for arranging for someone to come and fix our air conditioner so speedily. It has made such a significant difference to me. The heat we have had was taking such a toll on my energy levels, I was just not coping very well at all. I can now get going with all that needs to be done before Christmas and I thank you so much for that.
You, your Staff and your family have a great Christmas and hopefully 2021 will be heaps better for us all.
I used Quality Air to install a ducted AC at my property. Their pricing was value for money. Also, I was very impressed with the workmanship, reliability, honesty and professionalism of the team to the extent that I had to refer a family member. Overall, an excellent experience. I will use their services again.
Quality Air have installed two systems in two different houses for me, they do an excellent, quality, professional job.
We have just used Quality Air for the ducted air-conditioning in our new home. We previously used them with our last house and had no hesitation in using them again. Quality Air is incredibly professional and deliver a quality product. Everything went smoothly and the air con seems to be working great. Thanks guys - your service is very much appreciated!
Brilliant service and value, Quality Air listened to what we wanted and delivered on time and within budget!
Ailsa and I cant thank QA enough for their professionalism and expertise in the installation of our new AC system. The whole process from beginning to end was excellent, and the attention to detail and making sure we were happy was second to none. To the whole team - those we met, and everyone we didn't.....we thank you.
I was extremely impressed with the entire experience from first contact to post installation with Quality Air. They were professional, friendly and followed through with every commitment. I would highly recommend them to anyone looking for help with their AC and heating systems. From installation to maintenance.
Quality Air were able to find a ducted solution that worked for our house, and did a very neat job with the installation. The system is working well, both for cooling and heating. Excellent.
The team at Quality Air were a pleasure to deal with! Would recommend them 100% with everything from the design stage to the point of install.
Their lighting and air-conditioning systems are very easy to operate and work perfectly.
Installers did a very professional job.
Thank you Quality Air Team. We are very happy with the AC unit. The installation team worked diligently and the unit was installed in one day. Service and Attention appreciated.
The guys at Quality Air were fantastic. Did not stop until all work was done and the system was working 100%. Thanks to Sam, Jimi and Kyle for the great install.
I would not hesitate to recommend these guys to anyone. Everything from making sure we were happy with install to full run down on how the system worked. Thanks Lads and Team at Quality Air.
In June 2020. I had ducted air installed by Quality Air, after getting 3 quotes. I found them to be professional and friendly. A few weeks after installation they contacted me to ask if i had any problems. One small problem arose with the Advantage Air temperatures, they quickly got onto Advantage Air who phoned me and within a short time Advantage Air sorted out were the problem lay and fixed it. I could not have asked for more. I would highly recommend this company and staff.
We engaged Quality Air in April to install a new air conditioning system at our commercial property. A new tenant had just moved in after an extensive fit-out. The system needed to be tailored to the tenant's needs and be operational for the planned opening date.
Modifications to the old air conditioning were required prior to the installation of the new system and work was made more difficult due to limited access to the ceiling and roof space.
Quality Air designed and installed a system that met our objectives. Our thanks go to Lyle who advised us and Jason who organized the installation with his team in record time.
Quality Air is a reliable and trust worthy company and we highly recommend them.
Quality Air set the standard that all businesses should strive for. The professionalism from the whole team from quote to install and after service was second to none. You can tell it’s a well-run family business with strong values focused on people.
We certainly gave them a challenging job that many would have walked away from (aged 2 storey house w/fully ducted aircon throughout + very small ceiling cavity) but with a few tweaks on the day of install the boys were able to get the job done with minimum fuss.
If you’re searching for a company to install Aircon at your house, stop looking. These guys are easily the best around.
Thanks Lyle, Jase and the team. Loving the new system!
Easy process from start to finish. Installation was clean and seamless. I would have no hesitation recommending them.
I couldn't speak more highly of Lyle and the crew at Quality Air. I had made enquiries with another company to have the install done. After much discussion, site visits, builders climbing around through my roof space, I was told by the other company that it was too difficult, that they would have to take roof tiles off, that I'd have to settle for a smaller system for more money due to the complexity, that I would require a split system as well for upstairs, yada yada. Lyle provided the right system, for the right money with no issues or removal of roof tiles. They were in and out in a day with minimal disruption to the family. Our Air Con is perfect and everyone is super comfortable. Thanks guys, I couldn't have asked for a better experience.
Excellent service all round, from quotation to installation. Thorough and professional.
Quoted several options and got a detailed explanation of features/benefits/differences between all. Made it easy to match budget to desired outcome.
Lyle, Jason and the team at Quality Air were fantastic. They couldn't help us enough and despite dealing with them from interstate I can't speak highly enough of their customer service and quality of workmanship.
If you are on the north side of Brisbane and looking to get air conditioning installed, you must contact Quality Air!
Quality Air were a pleasure to work with. We recently built a house for my parents in Kingscliff and from the moment we requested a quote, the staff were very polite and professional. Their price was competitive and as they stated in one of their emails, they are willing to negotiate on price, but never on quality. They were easy to work with, provided a great ducted air con system and were all in all a lovely company to use. Would highly recommend.
If you want the best experience with airconditioning-all parameters-then this is your company. From my first enquiry via email on a saturday answered by phone in a couple of hours to installation every contact with this company and its employees has been five star. They did not try to sell me airconditioning but provided information and unbiased advice so I could choose an airconditioning system that suited my situation. The installation was wonderful, on time, courteous and efficient staff, plastic groundcovers wherever a risk of dust/debris and a vacuum thru of walking tracks(on tiles) before they left.All rubbish removed, comprehensive briefing of use of new system and multiple followup contacts since installation checking if system performing well and if I have any questions. The only negative was having to wait weeks for installation date - over xmas- but so happy I trusted instinct they were worth the wait. In summary if you want a well planned, quality system installed by a expert team at a value price these guys are worth contacting as you well not be disappointed. Highly recommended. Now if only they expanded into solar electricity! or started training institute for other companies on how to treat customers!
Quality Air installed a new ducted Panasonic / Advantage Air system in our house in March 2020. We have used this firm twice now and can highly recommend them. The old unit was blown up in a lightning strike. On both installs Quality Air did a very professional job. The new install runs very well and is very quiet - you don't really know it's on until you step outside into the heat. The Dry mode works well in Brisbane humidity (reduces humidity rather than temp) and will save you both money and the environment. The new Advantage Air system is very good at distributing air and controlling temperature to the 8 zones in our house. Thank you Quality Air.
Could not be happier with the service provided installing our new Ducted Air Conditioning system. From day 1 of receiving a quote, to finalising the installation Quality Air have been amazing to work with and will definitely be recommending them.
Deciding to install Ducted Air in our home was an investment worth making and choosing the right company was just as important.
Yesterday we had our system installed throughout our 2 story house. The installer team of 4 were fantastic, from consulting with me through the day and the guys working together as a team, made the day run smoothly.
Thank you all, Lyle, Jason, Kyle and the install team, we are very happy we chose Quality Air ⭐️
We had a very professional experience working with Quality Air Conditioning. Would recommend them as high quality workmanship & on-time.
Your man is a genius! He told me he didn't think he could re-wire it, he was very pleased with himself I think! I would be happy to give a personal reference any time! Great job.
Excellent service from start to finish of the ducted a/c system. Easy to arrange visit for a quotation and all options given to make an informed choice. The high work standards of the installation team was a pleasure to see with the attention to detail such as tidiness of the pipework and electrical cables. They were 100% professional, on time and all debris/dust cleared as they carried out the installation.
What a great team!! Lovely bunch of gentlemen and quality work from start to finish.
Highly recommend! Thanks Quality Air
The team did a terrific job! We’re really pleased with the entire process. The install happened when they said it would, everyone showed up and on time, the price was competitive, and the workmanship was top quality! Super happy with the job! Well done Quality Air.
What can I say, informative sales representative that was not pushy. Great install team, friendly and very conscious about not leaving a mess, vacuuming up everywhere and just being professional and respectful whilst in your house. Highly recommend to family and friends. - Well done guys and thank you
Many thanks to the team at Quality air and especially Lyle and Jason for organising my job so quickly. The process from start to finish was so easy and hassle free. From the first phone call to the completion of the install, your company has been professional, prompt and a pleasure to deal with. Thanks again, Brad
We engaged Quality Air to install a ducted air conditioning for a new house we were building. Quality Air helped us choose a unit which met our requirement and within our budget. The job was tricky but Jason and the team helped us find solutions to achieve the best possible outcome. The installers were professional and even though it was a construction site they did not leave any rubbish behind. I can only say that from obtaining the initial quote to the completion of the job that everything was excellent. I will definitely use Quality Air again and will recommend this company to anyone looking for an air conditioning unit as I believe Quality Air is a great company who delivers on their promise.
Quality Air were one of four quotations considered for ducted reverse cycle air conditioning in my apartment at Windsor. It was a slightly tricky job having concrete walls and ceilings which I presume is not as easy as installing in your average home with a ceiling cavity. They weren’t the cheapest nor the most expensive, they came in second (lowest) price. The quote was reasonable and most importantly, they did appear the most professional of the 4 companies. This view of Quality Air was further cemented during the quote process. He arrived on time, listened intently to what I wanted, was good to communicate with, gave me great suggestions and produced a fair price with all the inclusions and exclusions well spelt out, so there were no nasty surprises down the track. Once the quote was accepted, they turned up on the day and time they said they would (18 April 2018) to do the install. I was a little worried that the job may have been a challenge because of the concrete walls and ceiling but they handled that without batting an eyelid. The installers were a great bunch of guys who obviously knew their stuff, even cleaning up after themselves. The air conditioning units and ducting were installed and tested within the day and it has been running perfectly ever since. This experience has galvanised Quality Air as a company of professionalism.
In short, I have nothing but praise for Quality Air. They were a dream company to deal with and I highly recommend them.
All I can say is WOW!
First class company. With first class staff and workman.
There was no mess from the start to the end. Came in and did the job, were quick and very efficient.
Would highly recommend the company from beginning to end.
Love my new air conditioning ducted system works better than I'd ever dream off.
The air con has been amazing... I have it on cool and quiet in my office - exactly as you want it on a hot day like today. Also at nights when it is muggy and still, I turn it on and sleep like a baby. It's made a big difference to the comfort of our home.
Please pass on our thanks to the team for a seamless, neat and efficient job.
Thank you for an excellent job, the air conditioner is so quiet. The boys installed the ducts and left our place so tidy, no mess to clean. Very happy customer.
Quality Air, as a team, did everything above and beyond from when I first enquired for budgeting purposes to now. They were very patient (as I knew nothing about air conditioning) and were happy to work with me waiting until I was completely happy and satisfied. At no stage did I feel pressured or stressed to rush into something I wasn't ready for. The follow up for the quote was happy and never pushy. The install team worked around my schedule to fit in with me and the guys sent out on site were beyond decent and extremely polite, doing their job quickly and efficiently. I was very impressed at how they were happy to answer any questions I asked and left my house tidier than when they turned up. The accounts were never a surprise with no added costs and communication was great. Just when I thought it couldn’t get any better, the friendly team offered me endless advice and training on how to use my new investment. The after sale service is big to me and Quality Air delivered in that area too. I couldn't have asked for more.
Quality Air came up with a solution no one else did and it has worked better than we expected!
No fuss or nonsense, they just got on with the job!
They really know their stuff. They just get in and get the job done.
Your team were great! Very friendly, helpful and hard working.
IMPRESSIVE!!! Very efficient and professional. Congratulations on a great team!
Your guys were amazing. No Mess, very neat and efficient.
I really cannot believe how good they were. The air conditioning is fantastic and has transformed our home.
Your company and team delivered everything that was promised.
The installation last week went without a hitch. The team worked very efficiently and non-obtrusively and the end result is very satisfying.
I would recommend you to anyone interested in getting air conditioning installed.
I would highly recommend Quality Air to anyone looking for air conditioning solutions. They are always there to help if we need them.
Not much impresses me anymore, but your boys did a great job at our place today. Neat and tidy and nothing was a problem
Quality Air have done a fantastic job right from the start with providing a very detailed and thorough quote within a day of my web inquiry, right through to having a site visit and the installation exactly one week later. The installers left the house in a clean and tidy condition. We are very impressed with the air conditioning system, it is so quiet, easy to use and is keeping us warm over these cold mornings.
Thank you so very much for your Companies absolutely fantastic service. The guys were really good and worked non stop.
The Quality Air staff that completed the installation yesterday are a credit to themselves and their business.
I was extremely happy with the prompt, courteous service of all personnel and recommend QA.
Mighty effort considering the hot conditions. They were very efficient and catered to every requirement I had. It was an absolute wonderful experience dealing with all of them.
Thank you for doing such an amazing job with our ducted air system. I can honestly say I have never dealt with such friendly, committed staff that were so quick to reply to every question and need – even after hours. All workmen were very professional & considerate while they were in our home and left the house as clean as it was before they started. Whole installation completed in one day….what more could we have asked for!
Your electrical knowledge was very helpful to us in making our final decision. The whole operation went very smoothly from start to finish. I would to commend you and your various staff for a hassle free job.